Onsite for your team
Your chief, city manager, and finance team have different questions. Here’s how Onsite helps each of them handle their part.
Focused forms, clear requests for missing records, and a billing team that handles insurance follow-up.
Understand who gets billed, what your staff need to do, and how leadership can review the activity.
Review claims and payment activity, open monthly statements, and share reports from Recovery Hub.
Working together
Your department supplies the incident records. Onsite handles billing and insurer correspondence. Your team can review the work in Recovery Hub.
Submit the incident details and supporting records. Answer questions about the response when more information is needed.
The incident handoffWe review the submission, prepare the billing, and follow up with the insurer. Individuals never receive a bill from us.
How billing worksReview claim activity and reports. When funds are recovered, Onsite deducts its agreed fee and pays your department its share.
Explore Recovery HubStart with a free estimate. We’ll look at the calls your department handles, explain the fees, and walk your team through what happens next.
