The work after the response
Gordon needed eligible costs pursued without making its firefighters responsible for insurance billing.
Customer Stories
What recovery meantto one department.
Gordon Fire and Rescue serves a small Georgia community on an annual fire budget below $50,000. Its experience shows what motor vehicle accident billing involved, who handled the work, and what the department recovered.
MVA recovery
How Gordon recovered $11.3K+ in response costs.
Gordon Fire and Rescue works with an annual fire budget below $50,000. With Onsite handling motor vehicle accident billing and insurer follow-up, the department recovered more than $11,300 after Onsite’s fee, without adding fire staff.
$11.3K+
Recovered after Onsite’s fee
~30%
Reported budget impact
45
MVA responses organized for review
Who handled what
Gordon supplied the incident information. Onsite prepared the claims, followed up with insurers, and tracked recovery.
In the chief’s words
Read Gordon’s account of getting started and what recovering response costs meant for the department.
Featured outcome
More than $11,300 mattered to Gordon.
Gordon’s recovery after Onsite’s fee added roughly 30% to its existing annual fire budget, according to the department. Onsite handled claim preparation and insurer follow-up; Gordon could review the activity in Recovery Hub.
$11.3K+
Recovered after Onsite’s fee
Gordon’s share from its motor vehicle accident billing program.
~30%
Reported budget impact
An addition of roughly 30% to Gordon’s existing annual fire budget of less than $50,000. This reflects Gordon’s results, not a forecast.
45
MVA responses organized for review
Motor vehicle accident response records brought together for documentation, insurer follow-up, and recovery reporting.
Start with your department’s calls.
Tell us what your crews respond to and how you handle billing today. We’ll explain the process and prepare a free estimate of potential recovery.
