Landing zone billing for fire departments
Landing zone billing.
Your work on the ground.
Document the landing zone setup, scene safety, and standby your crew provided. Onsite reviews the records, prepares the insurance bill, and follows up with the carrier.
Insurance companies only. Never patients.
Landing Zone Claim
Form Type: LZ - Landing ZoneIncident Information
- Location
- 500 Cedar Road
- Narrative
- Engine 1 established a landing zone at Sunnydale High School for an air medical response. The crew checked for hazards, secured the perimeter, and remained on standby until the aircraft departed.
Onsite reviews your department’s landing zone support. The air medical provider handles its own transport billing.
What to send after the assignment
Put the ground response
in the record.
The location and narrative describe the assignment. Your supporting reports add the timeline, resources, and connection to the incident that required air medical support.
The site and the incident
Identify the landing zone and related incident. Describe site preparation, hazard checks, perimeter work, and traffic control. Use the coordinate override when the landing zone is away from the mapped address.
The people and the time
Use the narrative and reports to record apparatus, personnel, setup, standby, and release times. Include command or EMS coordination and identify any assisting agencies.
Patient and insurance details
Complete the patient name, contact, and address fields. Add the health insurance company, policy number, group number, and ID number requested in the form.
After you submit
Leave the carrier
follow-up to us.
We review the landing zone assignment and the insurance information together. If a record is missing or a detail needs clarification, we ask your team.
Patients never receive our bill.
A denial or a lack of coverage does not transfer the balance to the patient or another individual.
For city leadershipReview the records
Onsite checks the documented ground response, related incident, and available insurance information.
Prepare and follow up
We prepare the bill using Onsite’s rate schedule, submit it to the insurer, and handle carrier questions and follow-up.
Account for recovered payments
Onsite receives insurer payments, deducts its agreed fee, and pays your department its share. Our fee is a percentage of recovered funds; no recovery means no fee.
Open the landing zone claim in Recovery Hub to review its status, documents, and payment activity. Your team can also use the monthly reports and CSV exports when reviewing the program.
Billed amounts and recorded payments are different figures. An open claim is not money already recovered.
Reporting for finance directorsCan landing zone support be billed?
It may qualify when local authority, documented ground support, and available insurance coverage support the request. An air medical transport does not guarantee coverage for a fire department’s landing zone response. Onsite reviews the claim context and bills insurance companies only.
Is landing zone billing always standalone?
No. A landing zone often serves another incident, such as a motor vehicle accident or rescue. Include that incident reference and the ground response details so Onsite can review the relationship and available insurance path. Do not assume the LZ has separate coverage.
What landing zone documentation matters most?
Include the LZ location, related incident number, setup and release times when available, assigned units, personnel and apparatus time, scene safety work, and command or EMS coordination notes. Explain what your department did on the ground separately from the air medical transport.
Let’s talk about your landing zone calls.
Tell us how often your crews provide landing zone support and how you record the assignment. We’ll explain what we need, how our fee works, and whether the program fits your department.
No contracts. No subscriptions. We only get paid when you do.