Claims Submitted
7All non-draft claims submitted in this monthFor finance directors
See how your
fire billing is doing.
Onsite takes care of insurance billing and follow-up. Your finance team gets a clear view of claim activity, useful reports, and the details to bring to the next meeting.
Insurance-company-only billing. Fees tied to recovery.
Sample data
Recovery Hub demo showing the dashboard, reports, and a monthly infographic. Figures are sample data.
Billing handled. Finance informed.
Stay informed while we handle the billing.
You need to know how the program is doing without taking on the work of billing insurance companies.
Insurance follow-up, handled
Your department provides the incident records. Onsite prepares the billing and works with insurance companies.
Answers close at hand
Check claim activity and open your reports in Recovery Hub when questions come up.
Results you can share
Use monthly reports, PDF infographics, and CSV exports to support your team’s review.
Reporting in Recovery Hub
See how the
program is doing.
You shouldn’t have to chase down a claim just to give someone an update. Recovery Hub brings claim activity and reporting together in your department’s workspace.
Choose the period you need
Review the last 90 days, the year to date, or a custom date range. See what was submitted, completed, denied, or is still pending.
Get into the details
Open the monthly statement for billed amounts, department share, and recorded payment activity. Export monthly and claim-level data to CSV when you need it in a spreadsheet.
Recovery Hub’s reporting page, with a monthly statement, claim statuses, and payment totals. Figures are sample data.
Monthly Statement Infographic
Aug 2026 performance snapshot
Claim Activity
Completed
5Claims resolved as completedDenied
0Claims resolved as deniedStill Pending
2Open claims still awaiting final resolutionAccounting Flow
Total Billed ForOriginal billed value for all claims submitted this month
$7,800.00
Completed Claims TotalOriginal billed value tied to completed claims
$5,200.00
Denied Claims TotalOriginal billed value tied to denied claims
$0.00
Pending Outstanding Claims TotalOutstanding billed value tied to still pending claims
$2,600.00
Ready for the next conversation
Bring a clear report
to the next meeting.
When your fire chief, city manager, or council asks for an update, bring the monthly infographic. It puts claim activity and financial information into a visual report you can share as a PDF or print.
Start with the monthly picture
Show how many claims were submitted, what has been completed, and what is still in progress.
Have the detail ready
Keep the monthly statement and CSV export alongside the report for questions that need a closer look.
From recovery to payment
Your department’s share.
A clear payment process.
Onsite receives insurance payments, deducts the agreed recovery fee, and issues payment to your department for its share.
Our fee is a percentage of the funds recovered. We’ll explain the arrangement before you start.
01
Insurance pays Onsite
We handle the insurance billing and receive the recovered funds.
02
The agreed fee is deducted
Our fee is based on the amount recovered.
03
Your department receives payment
We issue payment for your department’s share.
How much work stays with our staff?
Your department provides incident details and supporting records. Onsite handles billing and insurance follow-up. If a claim needs more information, we’ll ask your department for what’s missing.
Are there contracts or subscriptions?
No. Our fee is an agreed percentage of the funds recovered. We only get paid when your department does.
How does our department get paid?
Onsite receives insurance payments and deducts the agreed recovery fee. We then issue payment to your department for its share of the recovered funds.
Who can open reports in Recovery Hub?
Department coordinators can access reports in Recovery Hub. During setup, we’ll help identify the people on your team who need that access.
What happens if insurance denies a claim?
Onsite bills insurance companies only. We do not transfer a denied balance to a resident or other individual.
Start with a free estimate
Let us handle the billing. Keep the results in view.
Tell us about the calls your department handles. We’ll review your recovery potential, explain our fee and your department’s share, and show you how to follow the results in Recovery Hub.
